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Every firm's making the same mistake.
They hire AI developers who don't understand professional services. They hire consultants who don't understand AI. Then they wonder why their chatbot gives terrible advice and their automation breaks on real work.
You're missing the crucial piece: Context Engineers.
The Role Nobody Knows They Need
Context Engineers sit between business and technology. They don't just understand both—they translate between them.
They know why your engagement letters have that specific clause.They understand why that workflow has seven approvals.They can explain to AI why exceptions matter more than rules in professional services.
Without them, you get:
- AI that handles 80% perfectly, fails catastrophically on the 20% that matters
- Automation that works in demos, breaks on real client work
- Tools that technically function but nobody trusts
Why This Matters Now
AI is pattern matching. But professional services is exception handling. Someone needs to teach AI which patterns matter and which exceptions could kill a deal.
Prompts aren't enough. You can't prompt your way to understanding why partners review everything twice. Context runs deeper than instructions.
Business logic is cultural. Your developers don't know why certain clients get different treatment. Your partners can't explain it to machines. Context Engineers bridge that gap.
Where to Find Them
Here's the problem: They barely exist.
The best Context Engineers are:
- Senior operators who learned to code
- Technical people who spent years in professional services
- Systems thinkers who understand both domains
They're not on job boards. They're usually building their own things or hidden inside firms that don't know what they have.
The Competitive Edge
Firms with Context Engineers build AI that actually works. Their automation handles edge cases. Their tools feel trustworthy.
Firms without them build expensive toys.
This role will be critical for the next five years. After that, it'll be table stakes.
Find them now. Or watch your AI investments join the graveyard of good intentions.
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